terms & conditions

pricing 
All prices are quoted in New Zealand Dollars ($NZD) and are subject to change without notice.

shipping
Items are shipped once per week via Post Haste Couriers. For parcels within New Zealand delivery time is generally 2-5 business days and International will vary depending on where it is being sent. .You will be issued a tracking number once your order is sent so you can keep up to date with its travels.

returns & exchanges
If you purchase an item and find it's not what you wanted we are happy to offer a return or exchange provided it's within 7 days. Shipping costs for returned items are at the customer’s expense. Please contact Anna here for the return address details.
 
tuition & classes
To secure your place in a course or workshop we require full payment at the time of booking. If you are unable to attend the course and need to cancel please give us at least 72 hours notice via email so we can offer the space to someone else.